Clients information

Dear Sir/Madam,

We need to process information concerning you, your personal data, for the purposes indicated below. As required by European legislation for the protection of personal data (European Regulation 679/2016), we therefore provide you with the following information.

  1. Data Controller and Data Protection Officer.

The Data Controller, i.e., the entity responsible for taking decisions regarding the purposes, methods and security of the personal data, is the company F.lli Pisa S.r.l., with headquarters in Milan, Via Montenapoleone no.9.  

  1. Purposes and legal bases of processing.

The personal data you provide us with and which will be collected during the course of the provision of the services requested by you will be processed for purposes according to the following legal bases:



(Why we process your data)

Legal Basis


(The legal provision on the basis of which the data are processed.)

Consequences in case of refusal of processing


(What happens if you refuse to provide your personal data and/or authorise their processing)

Fulfilment of the sale and/or repair and/or custody contract to which you are party, including the possible delivery of the goods.

Art. 6 Lett. b) GDPR

Consent not required; in case of your refusal to provide data, it will not be possible to execute the contract

Fulfilment of legal obligations relating to accounts, taxes and anti money laundering tied to the above contract.

Art. 6 Lett. c) GDPR

Consent not required; in case of your refusal to provide data, it will not be possible to execute the contract

Sending of information regarding news in the trade, promotions, events, trade-fairs of our company in case of your consent.

Art. 6 Lett. b) GDPR – Consent

We shall not send you our information notices.

Communication of your data to manufacturers to receive their communications, in case of your consent.

Art. 6 Lett. a) GDPR – Consent

We shall not communicate your data to manufacturers.

  1. Recipients and categories of processed data.

The personal data provided by you or acquired in the course of the service will be processed exclusively by personnel authorised for this purpose or by data processors designated for this purpose.

In addition to the entities legitimated by law, your data may be communicated only to those entities authorised by you, in particular the categories of data and the recipients will be the following:


Data category


Anti money laundering law (Leg. Decree 231/2007) limited to cash payments.

Billing data.

Identity documents.


To allow the shipment of goods where requested.

Delivery data and references

Carriers / Forwarders

To allow the sending of trade information when requested and authorised by you.

Contact data

Watch Manufacturers

  1. Transfer abroad

Your personal data will not be transferred outside the European Union, except to Swiss watchmakers in the event of your having authorised data communication for the above-indicated purposes.

  1. Personal data storage period and criteria used

The personal data subject to processing are collected in documents the storage of which is established consistently with the processing purposes as summarised below.


Storage Period


Ten years from date of issue


Ten years from date of contract execution

Copy identity document

Ten years

  1. Rights of the data subject.

The Regulation grants you the following rights which you may exercise with respect to and against each joint controller.

A complete excerpt of the following articles of law is attached.

  • Right to access: Art.15 of the European Regulation allows you to obtain from the data controller confirmation as to whether or not data concerning you are being processed and, if so, to obtain access to such data.
  • Right to rectification: Art. 16 of the European Regulation allows you to obtain from the data controller the rectification of inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, the data subject is entitled to obtain the supplementing of incomplete personal data, including by providing a supplementary statement.
  • Right of erasure: Art. 17 of the European Regulation allows you to obtain from the data controller the erasure of personal data concerning you without undue delay if one of the grounds exists provided for by the regulation.
  • Right to restriction of processing: Art. 18 of the European Regulation allows you to obtain from the data controller the restriction of processing when one of the cases provided for by the regulation applies.
  • Right to object: Art. 21 of the European Regulation allows you to object at any time, on grounds relating to your particular situation, to the processing of your personal data pursuant to article 6, sub-section 1, letters (e) or (f), including profiling on the basis of such provisions.
  • Right to portability: Art. 20 of the European Regulation allows you to receive in a structured format, commonly used and readable by automatic devices, personal data about you provided to a data controller and you are entitled to send such data to another data controller without hindrance by the data controller to whom you have provided the data under the conditions set out in the regulation.
  • Right to revoke consent: Art. 7 of the European Regulation allows you to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of the processing based on consent given prior to withdrawal.
  • Right to lodge a complaint: Art. 77 of the European Regulation, if you consider that the processing concerning you is in breach of the Regulation, grants you the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you have your habitual residence, employment or the place where the alleged breach took place.
  1. Further information

More information, our privacy policy, a complete extract of the articles of law and this notice, are available on our website at https://www.pisaorologeria.com/it

In order to obtain all the explanations you need, you can contact the marketing department where you can submit your requests, accompanied by a valid identification document.

  1. Collaboration

The protection of data concerning you and compliance with the principles of the law, with particular reference to the principle of transparency, are values of primary importance to us. We should be grateful if you would help us by pointing out any misunderstandings in this document or by suggesting improvements to the data controller’s contacts as indicated above.